Dialog+ ยท Quick Alarm Reference โ€” 4-Step Patient Safety Protocol

๐Ÿšจ B. BRAUN DIALOG+ QUICK ALARM REFERENCE

A structured approach to every alarm: Follow the 4-Step Patient Safety Protocol before touching any buttons. Then use the First Digit Decoding table to quickly identify the system affected.

Remember: The machine is in BYPASS/ISOLATED mode during an alarm โ€” the patient is protected. Do not panic.

๐Ÿšจ The 4-Step Patient Safety Protocol

CRITICAL

Before touching any button, before silencing the alarm, before calling for help โ€” follow these steps in order:

Step 1

Assess Patient First

Check vitals, access site, and patient comfort. Remember: The machine is in bypass/isolated mode โ€” the patient is protected from the fluid circuit.

Step 2

Secure the Blood Circuit

Look for clotting, kinking, or visible air in the blood lines. Check the venous line clamp and the air detector bubble trap.

Step 3

Write Down the Code

Document the 5-digit code (e.g., 12100, 141xx, 48100) before resetting or powering off. This is critical for troubleshooting and escalation.

Step 4

Check Disposables

Check concentrate levels, line routing, and transducer protectors. 90% of alarms are caused by disposables, not machine failure.

CRITICAL RULE:

Do not silence or reset an alarm until you have completed all 4 steps. The code is your only record of what happened โ€” once reset, it may be lost forever.

๐Ÿ” Decoding the First Digit

Categorization

The first digit of the 5-digit error code tells you which system is affected:

1xxxx
Fluid & Hydraulics

What is Happening?

Machine cannot pull UF, balance flow, or detect clear dialysate.

Immediate Action: Check for kinking in the drain/water hoses. Ensure dialyzer is completely primed (air causes fake blood leak alarms).
2xxxx & 3xxxx
Dialysate Mix & Temp

What is Happening?

Fluid temperature or conductivity is out of safe physiological limits.

Immediate Action: Do not override. Machine will automatically bypass fluid to protect patient. Verify concentrate jugs aren't empty and wands are fully submerged.
4xxxx
Extracorporeal Circuit

What is Happening?

Issues with blood pumps, pressures, or the air detector.

Immediate Action: Air Alarm (48xxx/49xxx): Ensure venous line is completely clamped; do not return air to patient. Check transducer protectors; if wet, replace them immediately.
5xxxx+
System / Hardware

What is Happening?

Internal system or hardware fault โ€” often requires BioMed intervention.

Immediate Action: Document the full code. Complete the "Before You Call Biomed" checklist. If the code persists, escalate to BioMed.
Pro Tip: Write the full 5-digit code on a sticky note and place it on the machine before calling Biomed. This saves time and helps the engineer bring the right parts.

๐Ÿ“‹ "BEFORE YOU CALL BIOMED" CHECKLIST

Quick Check

๐Ÿ’ก 90% of transient LLC/LLS faults are caused by air bubbles or displaced disposables. Check these 5 things first:

[ ] Concentrate Wands

Are they snapped securely into the correct color-coded jugs? Are the filters at the bottom of the wands clear of debris?

[ ] Transducer Protectors

Are the small white filters on the pressure lines dry? If blood or saline touches them, they lock up, causing immediate pressure faults.

[ ] Air in the System

Is there a constant stream of micro-bubbles in the lines or dialyzer? Invert the dialyzer and tap it to clear trapped air.

[ ] Blood Pump Door

Is the pump crank handle folded completely flat? Is the door microswitch clicked fully shut?

[ ] Line Seating

Is the venous line pressed completely to the back of the optical Air Detector (SAD) clamp? Clean the sensor face with a dry lint-free wipe if dirty.

When to Call BioMed

If the same 5-digit code recurs after clearing air and checking connections, or if the machine fails the sequential self-test twice during preparation.

Before Calling, Have This Ready:
  • The full 5-digit error code
  • The phase in which it occurred (POST, T1 Test, Priming, Therapy)
  • What you have already checked (concentrates, lines, O-rings, etc.)
  • Machine serial number and location
โœ๏ธ Author: Ahmed Mohmad Rashyd Musleh Registered Staff Nurse